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Notice

We are experiencing a delay in processing ACH drafts. Any customers affected by this delay will not be disconnected or charged late fees. We appreciate your patience as we quickly work to finalize the drafts.

Scheduled Maintenance

GRU’s website will be unavailable from 7- 9 p.m. on Friday, Oct. 17, due to a scheduled system upgrade.
We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services.

Pay My Bill

Online options or a location near you to pay your GRU bill.

Report An Outage

Report any service interruptions you are experiencing.

Start, Stop, Move

Start, stop or move residential electric or water service.

GRU Authority Meeting

The next GRU Authority meeting is scheduled for Wednesday, Nov. 12 at 5:30 p.m. at the GRU Administration Building, 301 SE 4th Avenue, Gainesville, FL 32601. Click here to learn more.

Working to Limit Disconnections

To help customers avoid service interruptions and reconnection fees, GRU has begun sending automated calls to customers who are at risk of having their utilities disconnected due to nonpayment.

Go Paperless with eBill

Join the growing number of GRU customers who are opting for paperless billing. eBill customers:

Help reduce paper waste
Receive email notifications when their bill is available
Securely view complete billing details online at any time
Can schedule payments online

Needed to sign up:

Your GRU account number
Your name as it appears on the bill
At least one paper bill

It's Storm Season

Storm season has officially begun and now is the time to prepare. For everything you need to know before, during and after a storm, visit our Storm Central page. You’ll find safety tips, outage information and steps you can take to protect your home and family. Stay ready and stay informed with Storm Central.

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